Receiving a Wholesale Garment Delivery
Organise your receiving checks so product, size and quantity differences can be documented clearly.
Keep the order record nearby
Compare received goods with the accepted item breakdown and the supplied delivery documents. Count pieces by product and size rather than recording only a carton total. Keep identifying labels with the relevant items while checking.
Document a difference
If an item appears different, record the product reference, quantity and a clear photograph. Describe the issue precisely: for example a different size label or a missing line item. Contact the seller promptly and follow the applicable agreed process.
Use the right policy
Receiving checks do not create a return entitlement or a new claim deadline. Review the terms agreed for the wholesale order and ask how an issue should be reported. Keep the relevant packaging and records while the matter is being clarified.